Resources

Practical guides for running game-based conflict training – how to run sessions, debrief them well, measure whether they worked, and the research behind all of it. No fluff, no funnel.

An empty meeting room with black office chairs around a wooden conference table
Conflict Skills

The 15 Types of Conflict on Product Teams – and Which Skills Address Each

The 15 conflict types product team leads actually face – grouped into five patterns, each mapped to the trainable skill that addresses it.

11 min read
A silhouetted figure working on a laptop at a table by a window
Why Games Work

Virtual vs. In-Person Roleplay Training: What Changes and What Doesn't

The evidence on moving roleplay training to video: what survives (practice, debriefs), what degrades (energy, nonverbal cues), and how to pick a format.

8 min read
Dark storm clouds looming over an open field
Facilitation

What to Do When a Training Scenario Goes Sideways: A Facilitator Intervention Guide

Six training facilitation problems – jokes, checked-out players, one loud voice – diagnosed, plus the in-fiction interventions that fix each mid-session.

9 min read
A toolbox filled with wrenches and other tools
Why Games Work

When Game-Based Training Is the Wrong Tool: Limitations, Risks, and Failure Modes

We sell game-based conflict training. Here's when you shouldn't use it: the disqualifiers, the failure modes, and what the evidence can't support yet.

8 min read
Hands practicing on piano keys in close-up
Why Games Work

Which Conflict Skills Can Actually Be Trained?

Some conflict skills train in a day. Some take months of practice. One barely moves at all. The evidence for choosing the right target for your team.

8 min read
A wooden footbridge leading into a forest
Learning Science

Why Most Workplace Training Doesn't Stick – and What Actually Transfers

Only 10-15% of trained skills transfer to the job by default. What the research says actually moves that number: practice, debriefs, plans, and peer support.

9 min read