Terms of Service

Version 1.1 — Effective July 2, 2026

These Terms of Service ("Terms") govern your purchase and use of Conflict Campaign scenario kits and the website at conflictcampaign.com (together, the "Service"), offered by Fieldway, LLC, doing business as Conflict Campaign ("we," "us," or "Licensor"), a Missouri limited liability company.

1. Acceptance

By purchasing, downloading, or using the Service, or by checking the acceptance box at checkout, you agree to these Terms — which include a limitation of liability (Section 11) and a class-action waiver (Section 13). The Privacy Policy is incorporated into these Terms by reference. If you do not agree, do not use the Service.

2. Eligibility

You must be at least 18 years old and able to form a binding contract. If you accept on behalf of an organization, you represent that you are authorized to bind it, and "you" includes that organization.

3. Orders, Pricing, Payment, and Delivery

Processing. Payments are processed by our third-party payment processor (currently Stripe). By purchasing, you authorize the applicable charge and agree to the processor's terms. We do not receive or store your full payment-card details.

Prices. Prices are in U.S. dollars and are shown at checkout. We may change prices prospectively; changes do not affect orders already placed.

Taxes. Prices exclude applicable taxes. Any sales or similar taxes are calculated and added at checkout where required.

Digital delivery. Kits are delivered as digital downloads immediately after purchase. If you are in a jurisdiction with a statutory withdrawal or cooling-off right for digital content (such as the EU or UK), by purchasing you expressly consent to immediate delivery and acknowledge that you thereby lose your statutory right of withdrawal. Our 30-day Refund Policy (Section 5) applies regardless and is more generous than most statutory minimums.

Download links. Your delivery email contains a download link that expires after 30 days for security. You can generate a fresh link at any time from your purchase page (linked in your receipt); an expired link does not affect your license. Re-download is a delivery convenience, not a hosting commitment — please keep your own copies. Our system may occasionally send your delivery email more than once; a duplicate email does not mean a duplicate charge. If you ever can't reach your files, write to matthew@fieldway.org.

Revisions. Your purchase includes the version of the kit available at the time of purchase. Corrections and minor revisions to that version, when we make them, are available at no charge through your purchase page. New editions and substantially revised kits are separate products.

4. Your License to the Kit

Licensed, not sold. Scenario kits are licensed, not sold. As between you and Licensor, Licensor retains title to and ownership of the kit and all of Licensor's proprietary content in it. Portions derived from the Daggerheart System Reference Document 1.0 are and remain © Critical Role, LLC, and are used under the Darrington Press Community Gaming License (see "Community license passthrough" below); Licensor claims no ownership of that Public Game Content. All rights not expressly granted are reserved.

What you may do. Upon purchase, we grant you a non-exclusive, non-transferable, perpetual (but revocable for breach) license to:

download, store, and print the kit for your own use;
run the scenario as many times as you like, facilitated by you or someone in your organization;
distribute printed or digital participant materials (character sheets, cards, handouts, assessments) to participants in sessions you facilitate, including sessions you run for clients if you are a trainer, coach, or consultant;
adapt or customize the materials for use in your own sessions (adaptations remain subject to these Terms and may not be sold or shared outside your sessions).

One purchase, one facilitating organization. If you're a trainer, coach, or consultant, your purchase covers sessions you or your organization facilitate for any number of clients. If a client wants to run sessions with their own people facilitating, they need their own kit.

Conditions. The license above is expressly conditioned on your compliance with the restrictions below. Any use of the kit outside the scope of this license, or in violation of these conditions, is unlicensed and may infringe Licensor's copyrights in addition to breaching these Terms. You may not:

resell, sublicense, redistribute, or publicly post the kit files or any substantial portion of them;
provide the kit files to another facilitator, trainer, or organization in place of their own purchase;
convert the kit into, or upload it as, a module, add-on, or content pack for any virtual tabletop (VTT) platform or marketplace — our upstream Daggerheart community license does not permit VTT distribution (remote sessions over video call using the ordinary kit files are fine);
create derivative products for sale from the kit's proprietary content;
remove copyright, trademark, or attribution notices.

Community license passthrough. Portions of the kit are derived from the Daggerheart System Reference Document 1.0, © Critical Role, LLC, and are used under the Darrington Press Community Gaming License (DPCGL). Nothing in these Terms restricts any right you independently hold under the DPCGL with respect to that Public Game Content. For clarity: rights under the DPCGL, if you accept that license, come from Darrington Press and attach to the Public Game Content as published in the SRD — not to the kit files. Because the kit files interweave Public Game Content with Licensor's proprietary expression (the scenario text, facilitation scripts, teaching frameworks, assessment instruments, and layout), the prohibition on redistributing the kit files or any substantial portion of them applies to the files as published, even where they contain Public Game Content. Nothing in these Terms prevents you from obtaining and using the Daggerheart SRD directly under the DPCGL or from complying with any obligation the DPCGL imposes on you.

Termination. Your license terminates immediately for a breach that cannot be cured (for example, completed redistribution of kit files) and, for other material breaches, if you fail to cure within thirty (30) days of notice. Initiating a chargeback or payment dispute through your bank or card issuer also terminates your license. (A refund we issue under Section 5 is not a chargeback; its effect on your license is described there.) Upon termination you must delete your copies of the kit files.

5. Refunds

If the kit isn't right for your team, reply to your receipt email (or write to matthew@fieldway.org) within 30 days of purchase and we will refund the full purchase price. Refunds are issued to the original payment method.

A refund ends your license to the refunded kit going forward. We won't ask you to return files or certify deletion, but continued use or facilitation of refunded material is no longer licensed and is a breach of these Terms. We may decline refunds where we see a pattern of abuse (for example, repeated purchase-and-refund of the same or successive kits).

6. Not Professional Advice

The Service provides training materials for workplace skill practice. It is not psychotherapy, counseling, mediation, legal advice, or a substitute for professional intervention in workplace disputes. Although licensed professionals contributed to the design of these materials, purchasing or using a kit does not create a counselor–client, therapist–patient, or any other professional–client relationship between you (or your participants) and Licensor or any contributor, and no contributor is rendering professional services to you or your participants.

Facilitators are responsible for exercising judgment about their group, including participant well-being during sessions and compliance with their organization's policies. If your team is navigating a situation involving harassment, discrimination, threats, or acute mental-health concerns, consult a qualified professional — a scenario kit is the wrong tool.

7. Acceptable Use

You agree not to: (a) use the Service in violation of any law or third-party right; (b) infringe any intellectual-property right; (c) resell, redistribute, or provide access to the Service except as Section 4 expressly permits; (d) interfere with or disrupt the Service or attempt to gain unauthorized access to it; or (e) misuse download links, promotion codes, or the refund process.

8. Indemnification

If you use the kit to provide services to others (for example, as a trainer, coach, or consultant) or facilitate sessions with participants, you are solely responsible for those services and sessions. You will defend and indemnify Licensor against third-party claims arising out of (a) sessions you facilitate or your use of the kit with participants, including claims by participants; (b) your breach of these Terms; or (c) your violation of law or of third-party rights — except to the extent a claim results from Licensor's willful misconduct or from the kit content as Licensor delivered it. Licensor will give you prompt notice of any such claim and reasonable cooperation at your expense.

9. Intellectual Property

The Service, the website, and all content and trademarks of Licensor (including "Conflict Campaign" and "Fieldway") are owned by Licensor or its licensors and protected by law. These Terms grant no right to use Licensor's trademarks except to identify the Service.

Daggerheart™ and Darrington Press™ are trademarks of Critical Role, LLC. Conflict Campaign products are Daggerheart™ Compatible under the DPCGL but are not affiliated with, endorsed by, or sponsored by Darrington Press or Critical Role.

10. Privacy

Our handling of personal information is described in the Privacy Policy.

11. Disclaimers and Limitation of Liability

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TO THE MAXIMUM EXTENT PERMITTED BY LAW. We do not warrant that any training outcome, retention rate, or behavior change will be achieved; published research figures describe studies of methods generally, not guarantees about your team.

OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM OR ONE HUNDRED U.S. DOLLARS ($100), AND WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. THESE EXCLUSIONS AND LIMITS APPLY EVEN IF A LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. These limits do not apply to liability for willful misconduct or reckless indifference.

12. Changes to These Terms

We may modify these Terms prospectively. We will provide reasonable notice of material changes (for example, by email or on-site notice). Changes apply only after their effective date and do not retroactively reduce rights you have already purchased. Your continued use after the effective date constitutes acceptance.

13. Governing Law; Venue; Dispute Resolution

These Terms are governed by the laws of the State of Missouri, without regard to conflict-of-laws rules. Before filing any claim, you agree to contact us at matthew@fieldway.org and allow 30 days to resolve the issue informally — most issues are a refund or a fresh download link, and we'd rather just fix it. Either party may bring an individual claim in small-claims court.

The exclusive venue for any other dispute is the state and federal courts located in Springfield, Missouri, and the parties consent to personal jurisdiction there. To the maximum extent permitted by law, each party waives any right to participate in a class, collective, or representative action. If you are a consumer in a jurisdiction whose law grants you non-waivable rights or a home-court venue, nothing in this section deprives you of them.

14. General

Entire Agreement. These Terms, together with the Privacy Policy, are the entire agreement between you and Licensor regarding the Service.
Severability / Reformation. Unenforceable provisions are modified to the minimum extent necessary (and Missouri courts may reform an overbroad provision rather than void it); the rest remain in effect.
Assignment. You may not assign these Terms without our consent; we may assign them.
Contact. matthew@fieldway.org